Returns and Refunds

At Paroikia Coffee & Tea, every blend is crafted with care. We want every cup you brew to be an experience you truly enjoy.

 

Returns

Because our products are fresh and consumable, we accept returns within 7 days of delivery only for items that are unused, unopened, and in their original packaging.

​

Non-Returnable Items
To maintain quality and safety standards, we cannot accept returns on:

• Opened coffee or tea products

• Perishable goods

• Sale or discounted items

​

Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please reach out to us within 48 hours of delivery with your order number and clear photos.

We will make it right—either by sending a replacement or issuing a full refund.

​

Refunds
Once your return (if applicable) is received and inspected, we will notify you of the approval status. Approved refunds are processed back to your original payment method.

 

Return Shipping
Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect upon arrival.

​

Our Promise
We stand behind the quality of our products. If something isn’t right, we’re here to help—just reach out and we’ll take care of you.

​